Comprehensive Help Center
Frequently Asked Questions
Everything you need to know about our exclusive lead generation, replacement guarantees, and territory rules.
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We enforce strict geo-fencing software. When you claim a zip code or county territory for a specific renovation niche (e.g. Kitchen Remodeling in 78701), our system blocks any other contractor from receiving leads generated from targeted ads in that specific radius. You are the sole recipient.
They will be placed on an automated territory waitlist. Current territory holders have permanent right of first refusal to retain or expand their zip code footprint as long as their account remains active.
Homeowners pass through a multi-step digital funnel and live phone screening. We verify: 1) Legal property ownership, 2) Starting budget suitability ($15k–$100k+ depending on trade), 3) Project timeframe (Immediate to 90 days), and 4) TCPA phone consent via double opt-in.
You receive: Full Homeowner Name, Verified Phone Number, Email Address, Property Address, Renovation Scope & Dimensions, Budget Tier, Ideal Start Date, Homeowner Notes, and uploaded photos (when available).
If you encounter a disconnected line, wrong phone number, non-homeowner, or outside-scope request, flag it in your contractor portal within 5 business days. Our QA team verifies the record and credits a fresh lead to your plan balance.
Yes! If your installation schedule is booked out 8+ weeks, you can pause or hold your account with 7 days written notice while retaining your locked territory rights for up to 30 days.
Once you select your territory and complete your onboarding questionnaire (takes about 10 minutes), our ad ops team launches localized campaigns within 24 to 48 hours.
Yes! We support native Zapier webhooks, Email parsing, SMS alerts, and direct REST API integrations to push incoming leads directly into Jobber, BuilderTrend, Housecall Pro, Salesforce, or HubSpot.
You have full granular control! You can choose individual high-income zip codes, a radius around your shop, or entire metro statistical areas depending on your crew size.